Why can't I transfer all the money from a Reel?

The transfer function allows you to easily move money between your Reels and manage your savings. However, coupons, chip in, and pending contributions are unable to be transferred from Reel to Reel. 

Pending Contributions: Pending saving contributions are unable to be transferred until they have fully cleared. Once the contribution has successfully cleared, you will be able to transfer the money between your Reels. 

Coupons: Coupons are non-transferrable and count only towards the Reel you apply them to. 

Chip-in: You can transfer chip-in contributions between Reels, but you will need to reach out to our customer success team if you need a chip-in contribution transferred between your Reels.