When you have completed saving for your Reel and receive the email to confirm your address, please make sure that you are entering the state as a 2-letter abbreviation (e.g. as "NY" and not New York). If you're using autofill to enter your address, please delete the state entry entirely and re-enter the abbreviation. Also, please make sure to select a color and size option at the bottom of the confirm page. You will not be able to confirm until both a size and color option have been selected.