How can I change the bank account I have connected to Reel?

To start saving from a different bank account, then you'll first have to remove the account that is currently connected to your Reel account.

When the account you are saving from changes, we need to cash out the entire balance of your Reel account to ensure the saved money is going back to the account it came from. 

Follow these steps to change the bank account linked to your Reel account: 

STEP 1: Once you're logged into your Reel account, click the "Profile" link in the top corner which will then take you to your Profile page. 

STEP 2: Once you have reached your Profile page, you want to then click the "Account Details" button on the left side of the account page under your first & last name.

STEP 3:  On the next page, you will see your bank name and last four digits of the bank account number you currently have connected. To remove this account, you will then click the "Delete Account" button.

STEP 4: You will then see a pop up letting you know once the bank account info is removed your active reels will be paused. If you are sure you want to remove your bank, you will click the purple "Remove Bank" button, and your account information will immediately be deleted.

STEP 5:  After you have successfully deleted your bank, you can add your new bank account through Plaid, which will prompt you to enter your username and password and receive a text message to the number associated with the bank account. 

STEP 6: Once you've successfully added your new bank, the bank name and last four digits of your account number will be displayed on the Account Details tab of your Profile. 

STEP 7: Start Reeling again!

If you are unable to successfully connect your new bank please email us at hello@joinreel.co 

Please note: We use a third party to connect your bank account to your Reel account and we have no access to your bank account information as it is encrypted into a token.