Privacy Policy – Reel

Updated: June 14th, 2022

The Reel website (the “Site”) is operated by Reeelit Incorporated, Reel is committed to respecting and protecting your privacy. This privacy policy (“Privacy Policy”) describes our information gathering and dissemination practices and our data protection practices for the Site. The terms “Reelit”, “Reel”, “Reeler”, “we”, “us”, and “our” refer to Reeelit Incorporated, and its affiliates. The terms “you”, “your”, and “yours” refer to the user/customer utilizing the Site. This Privacy Policy is governed by our Terms of Use.

This Privacy Policy is part of our Terms of Use. By accessing or using our Services, you agree to this Privacy Policy and our Terms of Use. The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to our Services. If you do not agree to every provision of this Privacy Policy and our Terms of Use, you may not access or use our Services.

CHILDREN

Our websites and services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 18. If you are under the age of 18, please do not use our websites or online services. Any person who provides information to us through registration or in any other manner on the Site represents to Reel that they are 18 years of age or older. If we learn that a child under 18 has submitted personal information to us, we will attempt to delete the information as soon as possible.

COLLECTION OF INFORMATION

“Personally Identifiable Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. Information which can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, or occupation. We collect Personally Identifiable Information from you when you register for the Site. To participate in certain activities and to obtain certain services or documents offered on the Site, you may be asked to provide additional Personally Identifiable Information such as phone number, billing address and credit card information. We endeavor to limit our requests for Personally Identifiable Information to information we believe is reasonably necessary to achieve our purposes as described in the “Information Use” section below. Any Personally Identifiable Information received in communication or in material you transmit to the Site by electronic mail or otherwise are and will be treated in accordance with this Privacy Policy. We (or our service providers acting on our behalf) may collect information about your use of our Services. This information may include Personal Information as well as statistical information that does not identify you (“Analytics”). Some Analytics may be correlated with Personal Information. When Analytics are, directly or indirectly, associated or combined with Personal Information, such Analytics will be considered Personal Information for purposes of this Privacy Policy. We collect Personal Information about your transactions with us and others, we might also collect Personal Information about you from other companies. Device Information: We may collect Device-specific information (such as hardware model, operating system version, unique Device identifiers, and mobile network Information, including your mobile phone number). We may associate your Device identifiers or mobile phone number with your Reel account. Log Information: We may record or log information from your Devices, their software, and your activity accessing or using our Services.

From the first moment you interact with us, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our services and sometimes we collect the personal information directly from you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction.

In connection with our services you may be required to provide the following information:

Identity Data, which includes, but is not limited to, first name, last name, username or similar identifier, title, date of birth, gender, tax identification or social security number or any other government issued identification number, and any form of identification that you provide to us so that we can verify your identity.
Contact Data, which includes, but is not limited to, billing address, email address and telephone numbers.
Financial Data, which includes, but is not limited to, bank account, balance and payment card details.
Transaction Data, which includes, but is not limited to, bank balance information, details about purchases you have made in connection with our services, payments we have made on your behalf, and cashback credits that may be due to you.
Technical Data, which includes, but is not limited to, internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data, which includes, but is not limited to, your username and password, your interests, preferences, feedback and survey responses.
Usage Data, which includes, but is not limited to, information about how you use our website and services.
Marketing and Communications Data, which includes, but is not limited to, your preferences in receiving marketing from us and our third parties and your communication preferences
Other Information, which includes, but is not limited to, information you may provide, such as information you provide when you contact us with questions, feedback, survey responses, participation in contests, promotions or other prospective seller marketing forms or devices, suggestions for improvements of our services or products, referrals, or otherwise communicate with us, and/or personal information you affirmatively disclose to us in connection with your interactions with us, including through your use of our services.

As is true of most digital platforms, we collect certain personal information automatically when you visit our online services, including, but not limited to:

− Technical Data and log file data, including your internet protocol (IP) address, operating system, browser type, browser id, date/time of visit, and pages visited, location data, including your general geographic location based on your IP address.

Usage Data.

− analytics data, including the electronic path you take to our services, through our services and when exiting our services, as well as your usage and activity on our services, such as the links and object you view.

INFORMATION USE:

We may use your personal information to:

To provide you with our services, fulfill your requests for our products, programs, and services, to respond to your inquiries about our services, and to offer you other products, programs, or services that we believe may be of interest to you.
We may use personal information to research, analyze, and understand how users access and use our services, both on an aggregated and individualized basis, in order to help us improve our services and develop new products.
We also use personal information to operate, maintain, test, improve (including developing new products and services), enhance, update, monitor, diagnose, fix, and improve our services.
to correspond with you. We use personal information to provide you with customer support anytime you reach out to us with questions or issues arising from your account.
We also use personal information to send customers technical alerts, updates, security notifications, and administrative communications.
To personalize your experience we might use tracking technologies like cookies.
We may use your personal information for marketing purposes to communicate with you regarding certain products, services or promotions offered by us or certain third-party products and services we believe you may be interested in, provided that you have not already opted out of receiving such communications.
Make it easy for you to find and connect with others.
Detect, investigate, and prevent fraud and security issues. We use your personal information as necessary to protect us, our customers, and our business partners, including by investigating and preventing fraudulent activities, unauthorized access to the services, and other illegal activities.
Verify information you have provided to us or to protect against fraudulent or illegal activities, including using information to validate your address through third party databases. comply with all applicable laws and regulations. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as to comply with applicable anti-money laundering laws, and to respond to subpoenas or requests from the respective government authorities.
Enforce and carry out contracts and agreements between us and you.
Assess each proposed transaction that you request through or in connection with services and to process approved transactions on your behalf, including processing merchant credits.
Manage our relationship with you which will include asking you to leave a review or take a survey.

Disclosing of Personal Information

We may disclose your personal information in the following ways:

Merchants: we may share your personal information with merchants in order to enroll in merchant offers, process your purchase, cashback credits and/or refunds and to access and purchase services or products from merchants through or in connection with the services.
Service providers. We share your personal information with service providers that we have engaged to perform services on our behalf, including to third parties, in connection with the services we provide to you. This includes service providers that: conduct research and analytics; create content; provide customer, technical or operational support; conduct or support marketing (such as email or advertising platforms); host the services; maintain databases; send or support online or mobile advertising; allow you to conduct transactions in connection with the services; and otherwise support or help us provide the services. Service providers also include payment processors, payment networks, external bank account information providers, providers of identity services, risk investigation and mitigation service providers, hosting, technology and communication providers, security and fraud prevention consultants, risk investigation and mitigation service providers, support and customer service vendors and product fulfillment and delivery providers. You acknowledge that such third parties will have access to your personal information on a need basis, in connection with the services rendered by us.
Advertising and marketing partners. We share your personal information with other third parties, including advertising/analytics partners who enable the delivery of interest-based advertising to users, as well as vendors that provide specific services we do not.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this privacy policy. We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

Our service providers include but are not limited to:

PLAID TECHNOLOGIES: We use Plaid Technologies, Inc. (“Plaid”) to gather End User’s data from financial institutions. By using our service, you grant Reel and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy. By using Reel you authorize Reel to electronically debit your account and, if necessary, electronically credit your account to correct erroneous debits.

Talon.One: We use Talon One to create, manage and track discounts, coupon codes, referrals and loyalty. By using our service, you grant Reel and Talon One the right, power, and authority to access your information. www.talon.one is Talon.One GmbH, Wiener Str. 10, 10999 Berlin, Germany (hereinafter referred to as: “Talon.One”) https://www.talon.one/terms

ZenDesk: On our website we offer you the service to get in touch with us via our chat to improve the communication with you as user.

Google Analytics We use Google Analytics, a web-analysis service of Google LLC. Google Analytics uses cookies and similar technologies to analyse and improve our website on the basis of your usage pattern. Google will process the information so gained in order to evaluate your use of the website, to assemble reports on the website activities for the website operators, and to supply further services connected with website use and internet use.

As set out above, you can configure your browser that it rejects cookies, or you can prevent the capture of the data generated by cookies and relating to your use of our websites. You will find more detailed information on this matter in the Privacy Statement of Google Analytics.

Hotjar We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website.

Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Google Ads : We use "Google Ads" . Ads are used to record and analyse customer actions defined by us (such as clicking on an ad, page views, downloads). We also use ads to display customized advertising messages for our products on Google's partner websites. The service uses cookies and similar technologies for this purpose.

If you use a Google Account, Google may link your web and app browsing history to your Google Account and use information from your Google Account to personalize ads, depending on the settings on your Google Account. If you don't want this association with your Google Account, you'll need to sign out of Google before you can visit our website.

You can configure your browser to reject cookies, as shown above. You can also disable the "Personalized advertising" button in Google's advertising preferences. In this case, Google will only display general advertising that is not selected based on information collected about you.

For more information, please see Google's privacy policy and data usage guidelines.

Facebook Ads: For marketing purposes the Site uses so-called conversion and retargeting tags (so-called “Facebook pixels”) from the Facebook social network. We use Facebook pixels in order to analyse the general use of our websites and to trace the efficacy of Facebook advertising (“conversion”). In addition, we use the Facebook pixels to play you individualised publicity messages based on your interest in our products (“retargeting”). For this purpose Facebook processes data which the service collects via cookies and similar technologies on our websites.

If you are a Facebook member and have allowed Facebook to do so via the privacy settings of your account, Facebook may in addition link with your member account the information about your visit captured by ourselves and use it for the targeted insertion of Facebook Ads. You can view and change the privacy settings in your Facebook profile at any time.

If you deactivate this data processing by Facebook, Facebook will only display general advertisements, which are not selected on the basis of the information captured about you. You can find more detailed information in Facebook’s Data Policy.

CHOICE

We will give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection.

You may correct, amend, or delete your Personally Identifiable Information by editing your profile on the Site or emailing us at hello@joinreel.co.

SECURITY

We are committed to protecting Personally Identifiable Information from loss, misuse, disclosure, alteration, unauthorized access, and destruction. Reel takes reasonable precautions to safeguard the confidentiality of Personally Identifiable Information. We protect the security of your Personally Identifiable Information during transmission to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

THIRD-PARTY SITES

The Site contain links to other sites. Reel is not responsible for the privacy practices of such other sites. We encourage our users to be aware when leaving the Site to read the privacy statements of each site that collects Personally Identifiable Information.

We use cookies to personalize our Services for you and to collect aggregate information about usage of our Services. A cookie is a text file or other local storage identifier provided by your browser or associated applications. We use cookies for record-keeping purposes and to enhance the quality of your use of our Services. The cookies assign random, unique numbers to your Devices to enable our systems to recognize your Devices and to allow us to see how you use our Services. Additional general information about cookies and how they work is available at www.allaboutcookies.org. The cookies we use in connection with our Services include:

Session cookies: Session cookies are temporary cookies that expire and are automatically erased whenever you close your browser window. We use session cookies to grant users access to content and to enable actions they must be logged into their Reel account to perform.

Persistent cookies: Persistent cookies usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve our Services. For example, we may use a persistent cookie to associate you with your Reel account or to remember your choices for our Services. Third-party cookies: We permit certain third parties to place cookies through our Services to provide us with better insights into the use of our Services and user demographics and to advertise our Services to you. These third parties may collect information about your online activities over time and across different websites when you access or use our Services. For example, we utilize Google Analytics to analyze usage patterns for our Services. Google Analytics generates a cookie to capture information about your use of our Services, which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify its cookie, but this will not be associated with any other data held by Google. We may also permit third-party service providers to place cookies for our Services, as indicated above, to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third-party cookies or the resulting information, and we are not responsible for any actions or policies of such third parties.

By accessing or using our Services, you consent to the placement of cookies on your Devices as described in this Privacy Policy. If you prefer not to receive cookies through our Services, you may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser. Unless you set your browser settings to refuse all cookies, our system may issue cookies when you access or use our Services. If you set your browser settings to refuse all cookies, the performance of certain features of our Services may be limited or not work at all.

SOCIAL SHARE

Our Services may allow you to connect and share your actions, comments, content, and information publicly or with friends. We are not responsible for maintaining the confidentiality of any information you share publicly or with friends. Our Services may also allow you to connect with us on, share on, and use third-party websites, applications, and services. Please be mindful of your personal privacy needs and the privacy needs of others, as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. We also do not control the privacy practices of third parties. Please contact those sites and services directly if you want to learn about their privacy practices.

YOUR CONSENT TO THIS PRIVACY POLICY

By using this Site, you agree to this Privacy Policy. We may occasionally update this Privacy Policy. The date of the most recent update of this document will always be displayed at the beginning of this page. If we change our Privacy Policy, we will post those changes on joinreel.co. If we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will display a notice on joinreel.co. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personally Identifiable Information we collect. Your continued use of this Site constitutes your agreement to this Privacy Policy and any updates.

CONTACTING REEL

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at: Reeelit Incorporated. Email: hello@joinreel.co

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