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General

About Us

  • Our Mission
  • Join our team
  • Press Inquiries

How Does Reel Work?

  • How to start a Reel?
  • How to use the chrome extension
  • Are there any fees to use Reel?
  • What is a Custom Reel?

Getting Started

  • What can I find on my dashboard?
  • I'm having trouble linking my bank to my Reel account
  • Where is my want list?
  • When will my Reel ship?
  • Why do you need my banking information?
  • Why can't I find my bank?
See all 11 articles

Reel FAQ

  • How to Transfer and Redeem Rewards
  • How to earn Reward Coins
  • Where to find your Rewards?
  • How to start a Reel from a store's website
  • What happens when I am done saving?
  • Can I use Reel outside of the United States?
See all 16 articles

Managing my Reels

  • How can I change my payment method?
  • Can I add my debit card as a payment method?
  • How to Transfer your Savings from your Wallet to your Reel
  • Where can I find my savings contributions towards a Reel?
  • How can I Pause my Reel?
  • How can I delete a Reel?
See all 14 articles

How can I get my Reel faster?

  • How does Group Reel work?
  • What is Group Reeling?
  • Where to find your Wallet?
  • What is "Boost It"?
  • How to Chip In towards a friend's Reel?
  • How Can I Pay for my Product in Full?
See all 7 articles

Sizing

  • Balenciaga Shoe Sizing Guide
  • Christian Louboutin Shoe Sizing Guide
  • Gucci Shoe Sizing Guide
  • Gucci Belt Sizing Guides

Returns & Exchanges

  • How can I exchange my Reel?
  • Can I return my Reel?

Withdrawals

  • Can My Savings Be Transferred back to my Bank Account?
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