About Us
How Does Reel Work?
Getting Started
- I'm having trouble linking my bank to my Reel account
- Where is my want list?
- Can I schedule a Reel to start at a later date?
- What if I can't find what I want to save for?
- When will my reel ship?
- Why do you need my banking information?
Reel FAQ
- Can I use Reel outside of the United States?
- How can I review a product I reeled?
- Why do I need to re-add my bank to my Reel account?
- COVID-19 Shipping Delays
- How do I refer a friend to Reel?
- Why did Reel take more than one savings amount from my bank account on the same day?
Managing my Reels
- How can I change my payment method?
- Can I add my debit card as a payment method?
- Where can I find my savings contributions towards a Reel?
- How can I Pause my Reel?
- How can I delete a Reel?
- Why can't I transfer all the money from a Reel?
How can I get my Reel faster?
- How does Group Reel work?
- What is Group Reeling?
- What is "Share"?
- What is "Boost"?
- How to Chip In towards a friend's Reel?
- How Can I Pay for my Product in Full?